Contact Us

Our online store is open 24hrs a day 7 days a week so you can always place an order whenever it’s convenient for you.

For phone enquiries and customer service our open hours are as follows:

MONDAY – FRIDAY 9AM-5PM AEST

If you want to contact us outside these hours then please email us at hello@thecelloking.com – We usually respond within 24hrs.

If you have a request that requires immediate attention or need to place an urgent order then contacting us via phone is the best method.

Phone lines are open Monday through Friday 9am-5pm AEST.

If there is no answer please leave a message and we will return your call as soon as possible.

As a valued customer, we love hearing your feedback both good and bad so please don’t hesitate to reach out and we will be in touch with you shortly.

For Phone Orders & General Help